Privacy Policy

Freedom Reset™ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at zero-remorseonboarding.com and use the Zero-Remorse Onboarding System (the “Service”).

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and password when you register.
• Payment Information: Payment details processed securely through Stripe. We do not store your full credit card number on our servers.
• Client Data: Information you input into our tools (e.g., invoice details, calendar entries, email templates). This data is stored to provide you with the Service.
• Communications: Any information you provide when contacting us for support.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on pages, and interaction patterns.
• Device Information: Browser type, operating system, device type, and screen resolution.
• Log Data: IP address, access times, and referring URLs.
• Cookies & Similar Technologies: We use cookies and local storage to maintain your session, remember preferences, and track progress within the Service.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain the Service, including account management, template generation, and AI-powered features.
• Payment Processing: To process transactions and send purchase confirmations.
• Communication: To send you account-related notifications, onboarding guidance, and support responses.
• Improvement: To analyze usage patterns and improve the Service, its features, and user experience.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment Processors: Stripe processes your payment information in accordance with their own privacy policy.
• Service Providers: Trusted third-party providers that assist us in operating the Service (e.g., hosting, email delivery, analytics).
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption for data in transit, secure password hashing, and access controls. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Portability: Request a copy of your data in a machine-readable format.
• Objection: Object to certain types of processing of your personal data.

To exercise any of these rights, please contact us at the email address below.

7. Cookies

We use cookies and similar technologies (e.g., localStorage) to enhance your experience. These include:

• Essential Cookies: Required for the Service to function (e.g., authentication tokens, session management).
• Functional Cookies: Remember your preferences and progress within the Service.
• Analytics Cookies: Help us understand how the Service is used so we can improve it.

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Service functionality.

8. Third-Party Links

The Service may contain links to third-party websites or services (e.g., Calendly, Typeform). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your country of residence. By using the Service, you consent to such transfers. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]